Delete your account

This page explains how to delete your account in Thoughtbell, the app by Vishwam Dhavale on Google Play.

In the app (fastest)

1. Open Thoughtbell on your phone.
2. Go to Settings.
3. Tap “Delete my account” and confirm.

By email

If you can't open the app, write to hello@thoughtbell.com from the Google email you signed in with. We'll check the request and delete the account, aiming to finish within 30 days.

What gets deleted

Your account, its sign-in and profile. If you're the Organiser for someone, that person goes too, with their reminders, voice recordings, photos and history, and their phone is told so it clears those alarms. If you only help someone, you just leave their circle.

Deleted data can stay in our backups for up to 30 days, and our logs of reports and support actions are kept for up to 1 year.

If it's on the phone of the person being helped

There's no account to delete. On their Home screen, tap “Stop all reminders on this phone”. Their private reminders are deleted at once, and the rest after 30 days unless they connect again.